PEOPLE AND PLACES

PEOPLE AND PLACES
All over the world in different countries, cultures, tongues, and colors are people who have the same basic desire for happiness and respect from his fellow men. We are the same all over as members of the human race. If we honor each other's boundaries with propriety and consideration our voyage thru life can be rich in knowledge and friendship..........AMOR PATRIAE

Friday, August 25, 2023

THIEVERY of piano dealer done to me by the Cunningham Piano Company in Philadelpia Owned by Rich Galassini











Dishonest piano dealer like the Cunningham Piano Company in Philadelpia Owned by Rich Galasini. I bought this piano from the church of the 7th Day Adventist of Philadelpia  an original Estonia Piano from Gary Dawkins 610.585.8598 member and representing the 7th day adventist church of Philadelpia who owned the piano.  I suspected that Gary Dawkins was in collussion  with a piano company to cannibalize the action of the piano, because I did not authorized the move to Cunningham Piano Company,  along the way to delivery, there was a stopover of 3 weeks at the Cunningham Piano Company. I  suspected  an anomaly happening inside the factory, until it was delivered to my home in California. It was the piano action that they changed, like a ferrari changing it to a chevy engine. The concert grand Estonia with  serial number 7476, this piano was constructed in 1999 to 2000. All my complaints were submitted to the BBB of Philadelpia, but I thought the circulation was limited compared to my 26 blogs have more than 10,000,000 visits.


Incidentaly, I paid Rich Galassini $700.00 to get the piano from the church in preparation of  the piano for shipping to California. Email from Galassini below:



payment10
Yahoo/Inbox

  • Rich Galassini <rich@cunninghampiano.com>
    To:alex..................,christine@cunninghampiano.com
    Thu, Jul 21, 2016 at 2:44 PM
    Hi Alex,

    I know you called yesterday. Please call Christine at 215 991-0839 to pay the 700.00. This is currently under North Philadelphia 7th Day Adventist Church. The piano cannot be picked up until that order is paid.

    Cheers,

    --
    Rich Galassini
    Cunningham Piano Company
    (215) 991-0834
    rich@cunninghampiano.com


  • Invoice
    Date
    7/14/2016
    Invoice #
    65206
    Bill To
    North Philadelphia Seventh Day Adventist
    1510 W Oxford St.
    Philadelphia, Pa. 19121
    Ship To
    North Philadelphia Seventh Day Adventist
    1510 W Oxford St.
    Philadelphia, PA 19121
    5427 Germantown Ave.
    Philadelphia, PA 19144
    P.O. NumberTerms Rep
    RG
    Delivery
    7/14/2016
    Transporter
    Total
    Balance Due
    Payments/Credits
    PH: 215-438-3200
    FX: 215-438-1197
    www.cunninghampiano.com
    A Piano purchased from Cunningham Piano Company comes standard with a 100% trade up policy. This means that you can trade in your first piano and
    receive a full credit from your first purchase toward your second. All we ask is that the second piano be at least double the value of the first and that the
    first piano has been serviced by one of our technicians (or a technician approved by Cunningham Piano Company) once a year. Your first service is
    complimentary. This policy is void if the instrument is abused. Reconditioned, used upright pianos (i.e. spinets, consoles, and studios) can be returned
    within the first year for a refund of 75% (seventy-five percent) on the purchase price. Electronic pianos do not fall under either of these policies.
    Philadelphia's oldest and most respected piano company since 1891
    Notes
    Item Code Description
    Quantity Price Each Amount
    Move Job
    Pick up a 9 ft. grand piano Estonia - 6 steps off Bima - 6
    steps out (rampable?)
    1 700.00 700.00
    Inside Philadelphia
    8.00% 0.00
    $700.00
    $700.00
    $0.00







































































The 9' concert grand piano is perfectly located under a 30' ceiling of the family room. The acoustic is just right for the sound flows to the breakfast nook then to the adjacent open kitchen.






"Closely resembling the Hamburg Steinway in both sound and touch, the Estonia combines, in one instrument, some of the best qualities of the great American pianos with those of the high-end Europeans.  Its rich, full-bodied, and three-dimensional sound is American-like, whereas its purity and clarity are European-like.  Its most distinguishing feature is its wonderfully sustaining, lyrical tone.  More than anything else, it is this quality of tone that defines the Estonia piano and gives it its own special place in the high-end market."  -- PianoBuyer, Fall 2009



Estonia Concert Grand Model 274. 
Length 9' 0"
Width 5' 2"
Estonia: 100% European hand made piano with clear, warm and notably resonant, singing tone qualities. Buyers: pianists & music lovers. With and without money..The action that Estonia is using does not contain just "Renner parts" that more then a few manufacturers try to pass as "Renner actions"...They also don't use Renner actions only on their top of the line concert grand models but other actions on almost all the other instrument they make, as some companies do. 
The Estonia action is a FULL Renner action, which is being produced in Renner facilities in Germany, assembled in their Stuttgart, Germany factory, and sent to Estonia. 
Each and every Estonia has a full Renner action, from the concert grand to the smallest 5'6 piano. 
The full Renner action includes the rail, repetitions, flanges, shanks, damper undelever mechanism, damper heads, and of course the assembly. Estonia is also using the top of the line Renner Blue hammers. These are the same hammers used on Hamburg Steinway and Mason & Hamlin pianos (the density is a bit different as to the manufacturers specs, but quality and price are the same).
All full Renner actions use the SAME quality of moving parts, and there is no significant price difference between them although geometry may be different as to the manufacturer's specs.
Almost all High-end European manufacturers use full Renner actions in their pianos...at least in their concert grand pianos and largest models.

The Renner action has proven itself and it's long-term reliability in high performance pianos.
This is not cheap piano wire, but an expensive part with thousands of moving parts.






Iron plates come from Finland, and are made the old-fashioned, European way.

In order to guarantee the right quality, they are sand-cast, seasoned, and only the best plates pass the final selection. They have one year of iron plates in their inventory, and only the best would be selected. It takes modern machinery to make even the rough surfaces and prepare for their mirror-like polish finishes,, at which their craftsmen show their experience. They continue to test them, to make sure that they do not interfere with the piano sound but are there to support the structure. Shiny, smooth, and even, they have received a lot of praise at international music trade shows, and are considered among the best from Europe.
Is it any wonder that Estonia became rated by Piano Buyer in same class of quality as Steinway NY this, in record time?Weight 1213 lbs. I have been reading on this piano for several years, because of their reputation for their quality sound and probably the equal of a Steinway and the making of a  stradivarius of pianos in the future. A very wise investment and a good family heirloom to pass down.








- Columbus Dispatch 07/13/08 "I just had to write you an email to tell you that I am completely, totally, head-over-heels in love with my Estonia studio grand piano. In 25 years of playing the piano, I have never had an experience even remotely similar to the Estonia. I have never heard a piano sound so clear, touched keys that literally form to my fingertips, had such an ability to control the high and low registers, or be able to play so soft and so loud and yet have the notes sound so very different. I am truly a better, more proficient and happier piano player with my Estonia. Growing up with a Kawai, I always assumed that I would purchase the same, or at the very least, a Yamaha. But as soon as I sat down at the 5 foot, 6 inch Estonia, I knew that this was my piano, my instrument. As a composer, one issue with all of the other piano's on which I created music was that my shoulders would be sore after an hour or so of playing. After playing my Estonia for 7 straight hours with absolutely no pain, it is clear that the Estonia experience is unique in so many, countless ways.



The Estonia Piano, Hot And In Demand


Estonia is arguably "the hottest European piano on the planet." Immaculately crafted, Estonia pianos have a history dating back to 1893, yet the Estonia piano had been an almost unknown member of the piano industry until about 1999/2000 when Estonia, a tiny country just across the Baltic Sea from Finland, gained its independence after the break-up of the Soviet Union.


After Estonia gained its freedom, the country's nationalized piano company was privatized in 1994 under the ownership of its managers and employees. At that time, Dr. Indrek Laul, an Estonian and renowned pianist was a PhD candidate in piano performance at the Julliard School of Music.





The signature of Dr. Indrek Laul  signed on 2/11/2000 located on the arch proved its originality. The rims are strong and thick, much thicker than most other pianos. Dense rims are important for a rich sound, plus solid beams support the overall tension of the piano structure, further adding to the balance and longevity of the instrument. Multiple layers of select North-European birch are glued together in a press where they dry over a long time; in addition, the outer frame is set aside to cure separately thereafter. After curing and testing, the wood is further shaped according to exact measurements to form the rim.
Missing piano bench correspondence with the church

Receipt Confirmation7
Yahoo/Inbox
  • donotreply@intuit.com
    ENCORE PIANO & ORGAN MOVING LLC UNION CITY, CA, 94587 (510) 248-4999 Receipt SALE VISA 9247 09/02/201608:55 PM $525.00 Custom Amount525.001 X $525.00 Ea Total$525.00 VISA 9247 ALEXANDER S CUSTODIO SIG
    Fri, Sep 2, 2016 at 8:57 PM
  • Alexander Custodio <alexscustodio@yahoo.com>
    To:gdawk19@yahoo.com,alexscustodio@yahoo.com,rich@cunninghampiano.com,rdawson@keyboardcarriage.com,piano@cunninghampiano.com
    Fri, Sep 2, 2016 at 11:09 PM
    Hi Gary,

    I got the piano today, but without the bench. Somebody has the bench. It must have been left in the church during the move to Cunningham piano. Please look for it. Thank you.

    Enclosed the bill from Encore $ 525.00. The total shipping bill will be $1825.00. Can you pay me thru paypal.
     
     
    Semper Veritas,


    On Friday, September 2, 2016 8:57 PM, "donotreply@intuit.com" <donotreply@intuit.com> wrote:


    ENCORE PIANO & ORGAN MOVING LLC
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    Receipt SALE
    VISA 9247 09/02/2016
    08:55 PM
    $525.00
    Custom Amount525.00
    1 X $525.00 Ea 
    Total$525.00
    VISA 9247
    ALEXANDER S CUSTODIO
    SIGNED 
    Transaction ID: PK0057382414
    Auth ID: 06205C
    I agree to pay the above total amount according to the card issuer agreement.
     
    Please retain for your records.
    Thank you for your business!
    norcal@movemypiano.com
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    powered by
    Intuit QuickBooks Payments


  • Gary Dawkins <gdawk19@yahoo.com>
    To:alexscustodio@yahoo.com
    Sat, Sep 3, 2016 at 4:37 AM
    Hi Alex,
    We do not have the bench. I would check with one of the shipping companies.

    Sent from my iPhone

    On Sep 3, 2016, at 2:08 AM, Alexander Custodio <alexscustodio@yahoo.com> wrote:

    Hi Gary,

    I got the piano today, but without the bench. Somebody has the bench. It must have been left in the church during the move to Cunningham piano. Please look for it. Thank you.

    Enclosed the bill from Encore $ 525.00. The total shipping bill will be $1825.00. Can you pay me thru paypal.
     
     
    Semper Veritas,


    On Friday, September 2, 2016 8:57 PM, "donotreply@intuit.com" <donotreply@intuit.com> wrote:


    ENCORE PIANO & ORGAN MOVING LLC
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    Receipt SALE
    VISA 9247 09/02/2016
    08:55 PM
    $525.00
    Custom Amount525.00
    1 X $525.00 Ea 
    Total$525.00
    VISA 9247
    ALEXANDER S CUSTODIO
    SIGNED 
    Transaction ID: PK0057382414
    Auth ID: 06205C
    I agree to pay the above total amount according to the card issuer agreement.
     
    Please retain for your records.
    Thank you for your business!
    norcal@movemypiano.com
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    powered by
    Intuit QuickBooks Payments


  • Gary Dawkins <gdawk19@yahoo.com>
    To:alexscustodio@yahoo.com
    Sat, Sep 3, 2016 at 4:49 AM
    I want to reimburse you for the shipping so please provide me with an email for your paypal acccount or let me know what bank you bank with and the account number so I can do a direct deposit.


    On Saturday, September 3, 2016 7:37 AM, Gary Dawkins <gdawk19@yahoo.com> wrote:


    Hi Alex,
    We do not have the bench. I would check with one of the shipping companies.

    Sent from my iPhone

    On Sep 3, 2016, at 2:08 AM, Alexander Custodio <alexscustodio@yahoo.com> wrote:

    Hi Gary,

    I got the piano today, but without the bench. Somebody has the bench. It must have been left in the church during the move to Cunningham piano. Please look for it. Thank you.

    Enclosed the bill from Encore $ 525.00. The total shipping bill will be $1825.00. Can you pay me thru paypal.
     
     
    Semper Veritas,


    On Friday, September 2, 2016 8:57 PM, "donotreply@intuit.com" <donotreply@intuit.com> wrote:


    ENCORE PIANO & ORGAN MOVING LLC
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    Receipt SALE
    VISA 9247 09/02/2016
    08:55 PM
    $525.00
    Custom Amount525.00
    1 X $525.00 Ea 
    Total$525.00
    VISA 9247
    ALEXANDER S CUSTODIO
    SIGNED 
    Transaction ID: PK0057382414
    Auth ID: 06205C
    I agree to pay the above total amount according to the card issuer agreement.
     
    Please retain for your records.
    Thank you for your business!
    norcal@movemypiano.com
    ENCORE PIANO & ORGAN MOVING LLC
    UNION CITY, CA, 94587
    (510) 248-4999
    powered by
    Intuit QuickBooks Payments






SM16580 Estonia 2746
Yahoo/Inbox
  • Doris Hendricks
    Alex This is a copy of your payment receipt forSM16580 (Estonia 274). Thank You Rick Could you please give Alex and update on the progress of his piano move next week? Thank You DHENDRICKS@KEYBOARDCAR
    Thu, Aug 4, 2016 at 8:17 AM
  • Alexander Custodio
    Enclosed a copy of the payment to Keyboard for the transport of the 2000 Estonia model 274 to CA. Thank you. Semper Veritas, Alexander
    Thu, Aug 4, 2016 at 8:25 AM
  • Gary Dawkins
    Thanks Alex. Can you also forward me the payment receipt made to Rich Galloway so I have good records for your shipping refund.
    Thu, Aug 4, 2016 at 9:03 AM
  • Rick Dawson
    You sent a payment Good Morning Alex, Your piano...
    Wed, Aug 10, 2016 at 7:12 AM
  • Rick Dawson
    You sent a payment Alex, I will go locate your...
    Mon, Sep 26, 2016 at 9:16 AM
  • Rick Dawson <rdawson@keyboardcarriage.com>
    To:alex....................
    Tue, Sep 27, 2016 at 8:36 AM

    Good Morning Alex,

    I pulled Keyboard’s paperwork and our driver ask for a bench. Then was told there wasn’t a bench with the piano. So our driver made note on the attached Bill of Lading No bench was picked up. Your bench should still be in Philadelphia.

     

    Hope the helps and if you have any additional questions or concerns please call/e-mail.

     

    Please note that my e-mail address has changed to:

     

    E-mail - rdawson@keyboardcarriage.com

     

    **Please note pick up & delivery locations MUST be full size 18 wheel tractor trailer accessible(75ft)**NOTE** (all trailers are equipped with lift gates). Also MUST be Commercial zoned and someone must be available & able to help assist the driver with lifting/loading and lifting/ unloading your instrument/s . All products must be brought to our trailer for tailgate pick up/delivery. Driver/s can not leave trucks unattended** 

     

    Rick J. Dawson

    The Keyboard Corporation

    Executive Account Manager

    Phone: 270-737-5797 ext.142

    Fax: 614-340-7224

    E-mail: rdawson@keyboardcarriage.com

     

     



The signature of Dr Laul the owner of the Estonia Company signifies the original piano. Dr Laul will not sign it if the action of the piano was not the Renner action. I trusted the signature as the validity of what I bought. Sadly, I even paid $700 to Cunningham Piano company to cannibalize my Estonia piano, including the missing bench seat. What you have done Mr. Gallassini is tarnish the brand name Estonia to all piano enthusiast when they hear and touch how it plays.




Probably a lot of you have, and on the other hand many others haven’t heard of the new kid on the block - The Estonia Piano.
According to the Columbus Dispatch, last year the Estonia Piano Factory in Tallinn exported 300 pianos both grands and baby grands, most of them to the United States. Chris Foley Points out that it would be interesting and important to know how these piano age. Sounding wonderful in a show room is one thing - sounding great after a few years is quite a different matter.


Dr. Indrek Laul Playing A Rachmaninoff Etude On His Estonia 210 Piano At The Factory


E S T O N I A   P I A N O S

Tallinn, Estonia






Ebony Polish Estonia Concert Grand Model 274. 


Length 9' 0"

Width 5' 2"

Weight 1213 lbs.


Over 7500 Concert Grand pianos have been made in Estonia, which is probably the largest number of concert grand made by any piano factory.Estonia Pianos is the only manufacturer from the former Soviet Union that has survived, and now has a reputation of excellent quality at a lower price than other European pianos. Estonia pianos have complete Renner actions made in Germany, the same as used by Fazioli, Hamburg Steinway, Bosendorfer and most other tier one pianos.”








ORIGINAL ESTONIA PIANO RENNER ACTION BLUE POINT HAMMER WAS REMOVED AND REPLACED WITH A CHEAP ACTION I bought an original Estonia Piano from Gary Dawkins 610.585.8598 representing the 7th day adventist church of Philadelpia who owned the piano. During the delivery process, the piano was transferred to the above company for preparation ( ORIGINAL ESTONIA PIANO ) of shipment. It took about 3 weeks before the delivery was started, not knowing that Rich Galassini was replacing the original Renner action was being replaced with a cheaper action. I found in google that the piano company was selling the Renner action was sold for $5000 to another client. I was happy at first when I received my Estonia Concert Grand with Serial # 7476 in September 2016 even without the bench that was promised in the contract with Gary Dawkins. Later, I found out that the ORIGINAL ESTONIA PIANO RENNER ACTION BLUE POINT HAMMER WAS REMOVED AND REPLACED WITH A CHEAP ACTION before delivery to my residence in El Dorado Hills, CA. I wrote a separate letter to the Estonia Factory to confirm the maker's original factory specification of the action. Please explain why the discrepancy, as this piano is not a true Estonia Concert Grand anymore. Give me a resolution to this problem to save everybody's reputations. I like to have a resolution to this theft and breach of contract. Thank you.

Cunningham Piano Company Response

02/28/2023
Dear Alexander, My name is Rich G******** and I own Cunningham Piano Company. I have not yet checked our records, but I believe that we did indeed pick this up at the North Philadelphia Seventh Day Adventist Church to be transferred to a long distance moving company, and I assume, to you. I do need to share that replacing an action in a concert grand piano is not a cheap process and the only concert grand piano actions that could be used would have to be custom made to fit a piano like Estonia, which is a very expensive process. Our go to manufacturer of custom built actions is Renner. Further the only piano that the action would fit is another Estonia concert grand made at close to the same manufacturing date. You also state that you saw we had sold your used action parts for $5,000.00 on Google. That does not make sense to me because NEW custom made Renner action parts would cost less than that at that time. Any technician would take many hours to remove the action parts, many more hours (about 80 to 100 hours) to install new parts, regulate them, and voice the piano to perform. Please do not interpret this response as an unwillingness to help. I want to help. But I assure you that your speculation of what occurred is incorrect. We do custom restoration for professional pianists, universities, and true lover of piano. We would never do what you have speculated and further, we would loose thousands of dollars doing so. Please call 800 394-1117 at your earliest convenience and ask for me. I am happy to help however I can in finding out what has actually occurred, Mr. C*******. Yours, Rich G********, Owner Cunningham Piano Company

Customer Response

02/28/2023
Why was the transfer originated from your piano factory site, it should have been from the church of the 7th Day Adventist. The delivery truck was at your factory site as I informed them to get it at that factory instead, but Mr. G******** said the piano is not ready and to come back 3 weeks later. Is it about the right amount of time to tamper and change the action, as he said 80 to 100 hours. Also the $5000.00 on the google advertisement included the intallation and the Renner Action. My wife is a professional pianist and the piano delivered to us is not an Estonia original compared to any high European brand, the tone and touch do not have the characteristics of an expensive piano but just ordinary. FYI, we have 3 grand pianos in my house, so I can not be deceived by this tampered piano.

Cunningham Piano Company Response

03/02/2023
Dear Mr. C*******, The reason the piano was picked up at our warehouse is because the long distance movers do not do pick ups where there is no loading dock. We did nothing to the piano while it was in our warehouse. I am happy to have a conversation with you and I truly want to help, but what you are suggesting did not happen. The action would only fit another Estonia concert grand piano and I can buy a NEW renner action for $5,000.00. There is no one who would pay that. I ask again for you to please call me at *** ******** and ask for me by name. Also, please post the advertisement you keep referring to. It cannot exist. I truly look forward to helping however I can.

Customer Response

03/03/2023
Estonia Concert Grand Model 274. Length 9' 0" Width 5' 2" ADVERTISEMENTS ON ESTONIA CONCERT GRANDS A Fine Way to Treat ... an Estonia Sep 1, 2003,12:00am EDT This article is about 20 years old. Bright-and-brash-sounding pianos might be the norm, but the still little-known Estonia piano is making sweet noise with Old World parlor grands. The Russian-born Dmitry S**********, a world-class violinist, and his American wife, the light soprano Susan R******, are consummate classical musicians who demand the best. S********** performs on his very own Stradivarius, for example, an instrument built in 1717 and worth over $3 million. But that's precisely why a visitor to their London town house can't help noticing the grand piano sitting in their living room is no German Steinway, Bechstein or Bösendorfer. It's an Estonia. 


Six years ago S********** and his wife walked into a top London piano dealership looking for a piano that could accompany their rehearsals at home. "There was this piano that sounded good," recalls S**********, immediately struck by the Estonia's tone, "and the price was certainly competitive to the more famous brands, which sometimes don't quite deliver what you expect. This is a very good working piano." Since then other music industry insiders--such as Grammy nominee Marc-André H*****--have picked up on word-of-mouth and discovered the high-quality piano. Says Neeme Jä***, chief conductor of the Detroit Symphony Orchestra: "It is one of the best-kept secrets in piano making today." The cognoscenti are not recognizing the handcrafted Estonia--named after the republic on the Baltic--just for its uniquely lush and romantic tone, but also for its exceptionally good value. The official U.S. list prices of the 167cm Estonia Studio Grand and the more popular 190cm Estonia Parlor Grand range from $21,402 to $31,206 and they come in everything from ebony to African bubinga. The 273cm Estonia Concert Grand, weighing 500 kilograms, retails for $65,000. (Piano dealerships typically offer customers 10% discounts on the suggested retail price.) How do these prices compare? "An Estonia Concert Grand can be had for roughly half the price of a Steinway Concert Grand," says Irving Faust of Faust Harrison, a New York dealer and restorer of "vintage" American Steinway, Mason & H***** and Estonia pianos. "This great piano is giving pause to a lot of other manufacturers, because they'll have to meet the standard of the Estonia if they want to survive."

MY WIFE PLAYING A NON ESTONIA PIANO ABOVE WHICH SOUNDS BETTER THAN THE DELIVERED PIANO FROM CUNNINGHAM COMPANY.

 Piano making in Estonia stretches back 200 years, but the company itself was founded in 1893 by Ernst Hiis, an Estonian master craftsman trained at Steinway-Hamburg. When the Soviets annexed the Baltic state in 1940, the conquered country was forced to give Joseph Stalin a gift, and the nation of 1.5 million gave a Hiis-made piano. Stalin apparently loved the handmade grand, and the Soviet commissars made sure Hiis was given a factory to consolidate all other Estonian piano workshops under him and a near-monopoly to supply the empire with grand pianos newly branded with the Estonia name. 



Production peaked under the Soviets at 475 grand pianos a year, but, isolated from new techniques, the Estonia factory inevitably fell into decline after Hiis' passing. The Berlin Wall fell, Estonia regained its national independence, and in 1993 the factory's 130 employees took the piano maker private. Jump now to New York, where a gifted Estonian pianist, Indrek Laul, was getting his doctorate at the Juilliard School. Laul contacted the piano maker of his homeland and discovered they didn't have U.S. representation and that annual production was falling, to just 49 grand pianos in 1994. The young musician found a distributor to spearhead Estonia's American business, and from then on, whenever Laul cut a record or performed, he spent his pay buying out Estonia stockholders, until he owned the piano maker outright. Laul, from a well-known musical family in Estonia, stayed in New York to build the brand in the U.S. but put his choirmaster father in charge of quality control at the Tallinn factory. His mother, meanwhile, was enlisted to test-run every piano before it was put in containers bound for the U.S. and other markets. "Most other piano companies went for bright, brilliant tones sounding through the orchestra," says Laul. "We wanted to offer something different, something that when you sat down and played, you really enjoyed." That's why the Lauls have reinvested all their profits into the business, systematically redesigning, rebuilding and improving a piano that a decade ago was merely middling. The mechanical innards, for example, are now made by Germany's Renner, the world's best maker of hammerheads, shanks and flanges; the soundboard is made from Siberian white spruce and treated with a proprietary technique at the Tallinn factory. Such technical details create the piano's old-fashioned tone, which is frequently described as romantic, sweet and mellow. "We compare it to old winemaking," says Laul. "A very good-tasting wine has its unique characteristics, and so does a piano." 








The payoff? Production is back up, to 380 pianos a year, and Laul, 35, says he'd like to add more high-end dealers in places like Florida, where the Estonia is not yet represented. But he can't do so for the foreseeable future, because demand from his existing U.S. dealership is outstripping the Tallinn factories' production. If you want to stroke one yourself, go to "contact" on www.estoniapiano.com, and Laul's office will let you know where the nearest dealership is, anywhere in the world. But be prepared to haggle. Irving Faust in New York City is offering a sweet deal: If you buy an Estonia from his 58th Street store and want to trade up within five years, he'll buy it back at cost. That's because Faust is betting the still modestly priced Estonia will join the very few piano brands worldwide that appreciate, not depreciate, over time. "These are," says Faust, "investment-grade pianos." James Cameron, the principal at Estonia's U.K. distributor, the Edinburgh Piano Co., says British dealerships will probably also (but unofficially) take back the Estonia at cost if the buyer is spending considerably more on a grander Estonia or other more expensive piano. - Columbus Dispatch 07/13/08 "I just had to write you an email to tell you that I am completely, totally, head-over-heels in love with my Estonia studio grand piano. In 25 years of playing the piano, I have never had an experience even remotely similar to the Estonia. I have never heard a piano sound so clear, touched keys that literally form to my fingertips, had such an ability to control the high and low registers, or be able to play so soft and so loud and yet have the notes sound so very different. I am truly a better, more proficient and happier piano player with my Estonia. Growing up with a Kawai, I always assumed that I would purchase the same, or at the very least, a Yamaha. But as soon as I sat down at the 5 foot, 6 inch Estonia, I knew that this was my piano, my instrument. As a composer, one issue with all of the other piano's on which I created music was that my shoulders would be sore after an hour or so of playing. After playing my Estonia for 7 straight hours with absolutely no pain, it is clear that the Estonia experience is unique in so many, countless ways. "Closely resembling the Hamburg Steinway in both sound and touch, the Estonia combines, in one instrument, some of the best qualities of the great American pianos with those of the high-end Europeans. Its rich, full-bodied, and three-dimensional sound is American-like, whereas its purity and clarity are European-like. Its most distinguishing feature is its wonderfully sustaining, lyrical tone. More than anything else, it is this quality of tone that defines the Estonia piano and gives it its own special place in the high-end market." -- Piano Buyer, Fall 2009 Estonia: 100% European hand made piano with clear, warm and notably resonant, singing tone qualities. Buyers: pianists & music lovers. With and without money..The action that Estonia is using does not contain just "Renner parts" that more then a few manufacturers try to pass as "Renner actions"...They also don't use Renner actions only on their top of the line concert grand models but other actions on almost all the other instrument they make, as some companies do. The Estonia action is a FULL Renner action, which is being produced in Renner facilities in Germany, assembled in their Stuttgart, Germany factory, and sent to Estonia. Each and every Estonia has a full Renner action, from the concert grand to the smallest 5'6 piano. The full Renner action includes the rail, repetitions, flanges, shanks, damper undelever mechanism, damper heads, and of course the assembly. Estonia is also using the top of the line Renner Blue hammers. These are the same hammers used on Hamburg Steinway and Mason & H***** pianos (the density is a bit different as to the manufacturers specs, but quality and price are the same). 





My wife playing a non Estonia grand that sounds better than the piano deliverd from the above piano company.

All full R***** actions use the SAME quality of moving parts, and there is no significant price difference between them although geometry may be different as to the manufacturer's specs. Almost all High-end European manufacturers use full Renner actions in their pianos...at least in their concert grand pianos and largest models. The Renner action has proven itself and it's long-term reliability in high performance pianos. This is not cheap piano wire, but an expensive part with thousands of moving parts. THE DELIVERY OF THE PIANO TO US WAS DONE BY A TRUCK WITH ELEVATOR (shipping truck elevator tailgate lift) SO THERE WAS NO NEED FOR A LOADING DOCK.

CONFIRMED (STOLEN) CHANGED OF RENNER ACTION BY CUNNINGHAM PIANO COMPANY FROM A  PIANO FORUM 

When Did Estonia Become a "Premium" Brand? - 11/30/16 04:51 PM


Is Estonia now considered in the same league as NY S&S? When I purchased my piano 11 years ago it was a performance grade piano (not exactly sure what that means), it's still a very nice instrument with Renner actions and Renner Blue hammers. There have been a number of changes since that time that have made them somewhat better instruments, I recall the improved harp and change in sound board that seemed to allow somewhat lighter hammers (and consequently lighter action). There were cosmetic changes at the same time that make these instruments easy to spot (mostly the nicer nuts on the harp). If the L190 you're looking at has plain screws and hexagonal nuts inside then it's the older design (still a very nice piano and I would say a good deal at $13K).

The fact is there have been many changes and the Laul era has been a period of gradual improvement every year since before 2000. So it would be hard to pinpoint any one year as the time when they became a "premium" piano

Is Estonia now considered in the same league as NY S&S? When I purchased my piano 11 years ago it was a performance grade piano (not exactly sure what that means), it's still a very nice instrument with Renner actions and Renner Blue hammers. There have been a number of changes since that time that have made them somewhat better instruments, I recall the improved harp and change in sound board that seemed to allow somewhat lighter hammers (and consequently lighter action). There were cosmetic changes at the same time that make these instruments easy to spot (mostly the nicer nuts on the harp). If the L190 you're looking at has plain screws and hexagonal nuts inside then it's the older design (still a very nice piano and I would say a good deal at $13K).



IN CONCLUSION 

The thievery that I experienced with the Cunningham Piano Company such as the loss of the original Estonia Renner action the missing Estonia piano bench and the $700 fee  of the non authorized transfer of the piano from the church to Richard Galassini's Cunningham Piano Company, I  recommend that people should stay away doing business with this company. Also any representation of the 7th Day Adventist of Philadelpia by  Gary Dawkins tel# 610.585.8598 who was in collusion with the piano company should be avoided. In plain language both individuals Dawkins and Richard Galassini are thieves of the highest kind. Never do business with this piano company.